Responsible Gaming — Keep the Fun Within Limits
topx believes gaming is entertainment — not a livelihood. That is why we provide strong tools and support to protect every player.
Playing at topx means playing safely
At topx we believe online gaming should be an enjoyable experience — not a source of stress. That is why our platform has protection measures in place to help you stay in control of your gaming habits.
Responsible gaming is not just about playing less — it means playing with awareness. Knowing how much time and money you are spending, and having the courage to seek help when needed.
On this page you can learn about topx's age policy, deposit limits, self-exclusion feature, time-out feature, and how to get support when you need it.
Ask yourself
- Am I playing for entertainment, or to recover money I have lost?
- Have I set a gaming budget in advance?
- Am I playing longer than I planned?
- Is my gaming affecting my family or work?
- Do I feel restless or anxious when I cannot play?
If most of your answers are "yes", it is time to seek support.
topx Protection Measures
Age Verification & 21+ Policy
topx strictly enforces that only those aged 21 or above may create an account and play on this platform. Preventing underage gaming is our primary responsibility.
Setting Deposit Limits
You can set a daily, weekly, or monthly deposit limit at any time. Once set, reducing a limit takes effect immediately — increasing it requires a specified waiting period.
Time-Out
If you feel you need a break, you can take a temporary time-out from 24 hours up to 6 weeks. During this period you will not be able to log in to your account or make a deposit.
Self-Exclusion
If you want to stop gaming entirely for an extended period, use the self-exclusion option. You can keep your account closed from 6 months up to permanently. This decision is not easy to reverse — so make it with care.
Gaming History Review
From your account dashboard you can view your full gaming and transaction history at any time. This helps you understand your own habits and make informed decisions.
24/7 Support
If you feel gaming is getting out of control, reach out to topx at any time via live chat or email. Our team is always ready to assist in Bengali and English.
How to Recognise Problematic Gaming
If any of the following signs apply to you, it is time to be careful.
- Continuing to play repeatedly to recover lost money — the "I'll win this time" mindset.
- Cutting back time with family, friends, or work because of gaming.
- Depositing beyond your set budget or borrowing money to play.
- Feeling restless or irritable when not gaming.
- Hiding your gaming habits from your family.
- Using gaming to escape stress or loneliness.
- Repeatedly trying to stop gaming but failing to do so.
Take Back Control
Set a Limit
Go to Account Settings and set a daily or weekly deposit limit. This will automatically prevent overspending.
Take a Time-Out
Log in to your account and select the "Time-Out" option. Step away from gaming for a set period and spend time with your family.
Get Support
Contact topx directly via live chat. Our team will help you apply self-exclusion or take other protective steps.
Responsible Gaming Policy Details
Age Limit & Identity Verification
To create an account at topx you must be at least 21 years old. The information provided at registration is verified for accuracy. If an underage account is detected, it will be suspended immediately and any deposited funds will be returned.
You should not share your account with anyone else, especially underage family members. Always keep your login details private.
Deposit & Loss Limits
You can set daily, weekly, or monthly deposit limits from your account. Reducing a limit is immediate, while increasing one requires an adequate cooling-off period — this safeguards your own decisions.
topx has a minimum deposit of ৳300. Set a budget within your financial means and do not exceed it.
Self-Exclusion Process
Self-exclusion is a voluntary decision where you choose to stop gaming on topx for a set period or permanently. While exclusion is active, logging in to your account, making deposits, or participating in any game will be completely blocked.
To begin self-exclusion, contact us via live chat or email — our team is always ready to assist. This service is completely confidential and provided without any judgement.
Realistic Expectations
Gaming depends entirely on chance and probability. There is no guarantee of consistent income or recovering losses over the long term. Always treat gaming as entertainment only, never as a source of income.
All games on topx run on fair algorithms and encrypted technology. We ensure fair play — but outcomes are not predetermined.
The Door Is Always Open for Help
Get in touch with the topx support team
If you have any concerns about gaming — big or small — the topx support team is here for you. We do not judge; we help find solutions.
Active 24/7 — support available in Bengali and English
[email protected]
Your communication is completely confidential. No information is shared with third parties.
Do not hesitate to contact us for any questions related to responsible gaming.
Responsible Gaming FAQ
Enjoy topx Responsibly
Make informed decisions, stay within your budget — and enjoy the best games on topx.